All of our compatible and re-manufactured printer cartridges are covered by a 12 month limited warranty. If your cartridge becomes faulty during this period we will exchange your product free of charge. You must notify us of this fault by emailing us at returns@yescartridges.co.uk.

Your OEM cartridge carries a full warranty via the manufacturer. If your cartridge becomes faulty please contact the manufacturer or ourselves for instructions on how to resolve.

Consumer law changed on 1 October 2015, as the Consumer Rights Act came into force. 

Our compatible products all carry the most recent chip compatible with all firmware versions at point of sale (unless stated otherwise). We are not responsible for any firmware updates you perform after purchase which may affect the performance of your cartridges. Please contact us if you need assistance on this matter.